Privacy Policy

Last Update

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Amanda St. Maur LLC ("Amanda St. Maur," "we," "our," or "us") operates www.amandastmaur.com (the "Website") to provide information about our operations consulting services and to publish writing on operations, growth, and online business topics.

Amanda St. Maur LLC is committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you understand what information we collect and how it is used.

Types of Information Collected
A. Information you provide

When you contact us through the Website (for example, by submitting the contact form), we collect the information you provide. This may include:

  • Your name

  • Your email address

  • Your business name and website

  • Information about your business, including its size, revenue range, and the operations or growth challenges you describe

  • Your timeline and budget range for consulting engagements

  • How you heard about us

You always have the option to provide less information than requested. However, omitting key information may limit our ability to evaluate fit and respond to your inquiry effectively.

B. Automatically collected information

When you visit the Website, we automatically collect certain technical data, including your IP address, location, browser type, browser language, operating system, device identifiers, and cookies. This information is used for analytical and troubleshooting purposes, including monitoring and improving our services.

The Website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access certain parts of the Website.

C. Sensitive personal information

Amanda St. Maur LLC does not request or collect sensitive personal information such as your social security number, driver's license number, race, ethnicity, religion, health information, political associations, or details on your criminal background. If you voluntarily share any such information through your communications with us, we will treat it with care, but we ask that you avoid including this kind of information in your contact form submissions or correspondence.

How the Information Is Used

We use the information you provide for the following purposes:

  • Reviewing and responding to inquiries submitted through the contact form

  • Evaluating fit for potential consulting engagements

  • Communicating with you about your inquiry, scheduling discovery calls, and sending proposals

  • Sending you communications relating to our services if you have requested them or expressed interest

  • Improving the Website and the services we offer

  • Complying with legal obligations and resolving disputes

We will not use your information for marketing purposes without your consent, and you may opt out of any communications we send at any time.

How Long Information Is Stored

We retain your information for as long as is reasonably necessary to fulfill the purposes for which it was collected. Information from contact form submissions is generally retained for the duration of any active or potential consulting relationship, plus a reasonable period afterward to comply with legal obligations and to maintain business records. We retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements for a period of up to ten years.

Who Information Is Shared With

We do not sell, rent, or lease your personal information to any third parties.

We may share your information with service providers who help us operate the Website and our business — for example, our website hosting provider (Squarespace), our email service provider, our scheduling and proposal tools, and similar vendors. These service providers are contractually required to handle your information securely and only for the purposes for which it was shared.

We may also disclose information if required by law, in response to a valid legal request, or to protect our rights or the rights of others.

International Data Transfers

If you are visiting the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located. Data protection laws in the United States may differ from those in your country of residence. By using the Website, you consent to this transfer.

Your Rights Under the GDPR

If you are located in the European Union or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access the personal data we hold about you

  • The right to request correction of inaccurate data

  • The right to request deletion of your data

  • The right to object to or restrict processing

  • The right to data portability

  • The right to withdraw consent at any time (without affecting the lawfulness of prior processing)

  • The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at hello@amandastmaur.com.

Your Rights Under California Law

California residents have specific rights under the California Consumer Privacy Act (CCPA) and related laws, including:

  • The right to know what personal information we collect about you

  • The right to request the categories of information we collect and the purposes for which we use it

  • The right to request deletion of your personal information

  • The right to opt out of the sale of your personal information (we do not sell personal information)

  • The right to equal service and price, even if you exercise your privacy rights

To exercise any of these rights, please contact us at hello@amandastmaur.com.

Information Security

We take reasonable steps to keep your personal information secure. However, no method of transmission over the internet or electronic storage is completely secure. Please understand that while we do our best to protect your data, providing your personal information through the Website is at your own risk.

Minors

The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we discover that we have inadvertently collected information from a minor, we will delete it promptly.

Links to Third-Party Sites

The Website may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the Website following any changes constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact amandastmaur@gmail.com.